Business functionality
Important
Draft documentation
This content is a draft version of the SkyBill documentation and is subject to final review. Some information may be incomplete or inaccurate. Features, terminology, and procedures may change before the official release.
SkyBill provides functionality for key utility management processes used by energy, water, or heating providers. It supports both simple billing setups for residential customers and more advanced scenarios, such as multi-tenant buildings, bulk consumption allocation, or time-of-use pricing. The articles in this section will help you understand each part of SkyBill and guide you through setting up your infrastructure, tariffs, contracts, and invoicing processes to ensure accurate and transparent billing.
Important
The articles in this section assume you have basic knowledge of Microsoft Dynamics 365 Business Central. SkyBill is an extension that adds utility billing functionality to Business Central, and we focus on explaining SkyBill-specific features rather than standard Business Central functionality. If you are new to Business Central, please review the Business Central Training and Quick Starts before proceeding with this section.
| To | Go to |
|---|---|
| Learn how to manage supply addresses that identify customer properties and link them to meter points, tenants, and contracts. | Supply Addresses |
| Learn how to identify and track utility connection points, understand how meter points differ from meters, and maintain records when meters are installed, replaced, or removed. | Meter Points |
| Learn how to create and manage meters, track reading history, and validate meter data. | Meters |
| Learn how to set up resources to establish the foundational link between SkyBill's invoicing and Business Central's financial management. | Resources |
| Understand how tariff components define what and how utilities are billed, so you can build flexible tariffs that reflect real consumption and service conditions. | Tariff Components |
| Understand how totaling types define quantity calculations in SkyBill, so you can select the right billing logic for each tariff component. | Totaling Types |
| Discover how to build and maintain tariffs that define your pricing structure, combine components and rates, and ensure accurate billing for every utility service. | Tariffs |
| Understand how to set up step tariffs that charge different rates for different consumption levels. | Step Tariffs |
| Learn how to configure time-of-use pricing to bill customers based on when they use utilities, such as peak and off-peak hours. | Time of Use |
| Understand how to manage properties where ownership and occupancy differ, and set up separate landlord and tenant contracts for different occupancy scenarios. | Landlords and Tenants |
| Learn how contracts link customers to their supply addresses and define billing responsibilities for both landlords and tenants across different occupancy scenarios. | Contracts |
| Understand the full invoicing process, from calculating utility contract charges to generating and sending invoices individually or in bulk, ensuring accurate and automated billing for all customers. | Create and Send Customer Invoices |
| Discover how to create and configure customer portals for tenants, landlords, and administrators, enabling online access to billing information, invoices, and utility contract details. | Self-Service Portals |
| Learn how to integrate Stripe as your payment processor, enabling seamless online payments for your customers. | Stripe |
| Learn how to manage overdue payments, including setting up reminders and finance charges to encourage timely payments. | Overdue payments |
Related information
Totaling types
Design details
Configure and use the self-service portal
Enable online payments with Stripe
Set up SkyBill
Work with Business Central