Create and manage supply addresses

Important

Draft documentation
This content is a draft version of the SkyBill documentation and is subject to final review. Some information may be incomplete or inaccurate. Features, terminology, and procedures may change before the official release.

A supply address identifies the physical location where a utility service is delivered. It represents the property, apartment, or unit that receives utilities such as electricity, water, gas, and so on. Each supply address can include one or more meter points, depending on the number of utilities supplied to that location. Supply addresses are also used to link customers to their premises through move-in and move-out processes. This ensures that billing, contracts, and consumption data always correspond to the correct location and tenant.

To create a new supply address

Select Search (Alt+Q) in the upper-right corner, enter Supply Address List, and then choose the related link.
Select New to create a new supply address.

On the Supply Address Card page, fill in the fields as necessary. Hover over a field to read a short description. The following table describes some of the key fields on the General FastTab.

Field	Description
No.	Enter a unique identifier for the supply address.
Description	Enter a description for the supply address. This field is not mandatory. You can display the Description field in reports, the portal, or documents. If you do, define a specific purpose for this field and use it consistently across your company. Many companies use this field to store the physical address.
Space	Enter the property size. For example, you can use square meters. This field is required if you use any of the bulk allocation features, and you specify the Sub Meter Sq. Meters as the allocation key in the tariff component. To learn more, go to How to set up Bulk Consumption Allocation.

On the Supplies FastTab, turn on the toggle to indicate that you provide the specific service to this supply address, like electricity or gas. These toggles don't affect billing or reporting.

To review an existing supply address

Select Search (Alt+Q) in the upper-right corner, enter Supply Address List, and then choose the related link.
Select the supply address that you want to review.
Pay special attention to the following fields on the Supply Address Card page:

Field	Description
Tenant Customer No.	A person or entity that is currently linked to the supply address as a tenant. SkyBill automatically fills in this field when you move in a tenant to the supply address. By selecting the tenant, you can open the customer card to view the transaction or other details specific to that tenant. For more information about the Customer Card page, go to Contacts and Customers.
Vacant	The toggle is automatically turned on when no tenant is linked to this supply address. When you move in a tenant, this toggle is turned off. If there are only landlords and no tenants, the toggle remains on.

To combine several supply addresses into one building

You can link several supply addresses in one building. This relationship is helpful for landlords who manage multiple units within a single property. By linking supply addresses, you don't need to add them all manually to the contract. You can refer to the building instead.

In such a configuration, you use the Supply Address Card page for both the building and its units. The difference is that the setup of the two fields on the Address & Contract FastTab.

Field	Unit	Building
Building Code	Enter the building's supply address number to link this unit to the building.	Leave the field empty.
Building/Unit	After entering the Building Code, SkyBill displays Unit in the field.	If there are any supply addresses with the Building Code set to this supply address, the field displays Building. If there are no linked units, the field is empty.

To move in a tenant

In many cases, you move in tenants in bulk. If you need to do that manually, follow the steps described in the To move in a tenant.

Landlords and tenants
Create utility contracts
Set up and manage meter points
Configure and use the self-service portal
Work with Business Central