Business functionality
SkyBill provides functionality for key utility management processes used by energy, water, or heating providers. It supports both simple billing setups for residential customers and more advanced scenarios, such as multi-tenant buildings, bulk consumption allocation, and time-of-use pricing.
While some elements are configured automatically, others require manual setup. The articles in this section help you understand each part of the system and guide you through setting up your infrastructure, tariffs, contracts, and invoicing processes to ensure accurate and transparent billing.
| To | Go to |
|---|---|
| Understand how to manage your utility infrastructure so you can keep supply addresses, meter points, and meters connected, accurate, and ready for billing. | Manage infrastructure |
| Manage supply addresses that identify customer properties and link them with meter points and tenants to ensure accurate billing and contract management. | Supply Addresses |
| Learn how to identify and track utility connection points, understand how meter points differ from meters, and maintain accurate records when meters are installed, replaced, or removed. | Meter Points |
| Gain the knowledge to record and track utility consumption, interpret meter readings, and verify data accuracy for precise billing. | Meters |
| Understand how tariff components define what and how utilities are billed, so you can build accurate, flexible tariffs that reflect real consumption and service conditions. | Tariff Components |
| Understand how totaling types define quantity calculations in SkyBill, so you can select the right billing logic for each tariff component and ensure accurate, transparent charges. | Totaling Types |
| Understand how to define and manage resources that represent the utilities you sell, so you can link tariffs and invoices seamlessly between SkyBill and Business Central. | Resources |
| Discover how to build and maintain tariffs that define your pricing structure, combine components and rates, and ensure accurate billing for every utility service. | Tariffs |
| Understand how to manage properties where ownership and occupancy differ, set up separate landlord and tenant contracts, and ensure correct billing when tenants move in or out. | Landlords and Tenants |
| Learn how contracts link customers to their supply addresses, define billing responsibilities, and ensure accurate invoicing for both landlords and tenants across different occupancy scenarios. | Contracts |
| Understand the full invoicing process, from calculating contract charges to generating and sending invoices individually or in bulk, ensuring accurate and automated billing for all customers. | Create and Send Customer Invoices |
| Discover how to create and configure customer portals for tenants, landlords, and administrators, enabling online access to billing information, invoices, and contract details. | Portals |
| Learn how to integrate Stripe as your payment processor, enabling seamless online payments for your customers. | Stripe |
| Learn how to manage overdue payments, including setting up reminders and finance charges to encourage timely payments. | Overdue payments |
| Configure the essential SkyBill settings that control billing behavior, contract templates, source codes, and report layouts to ensure consistent and compliant invoicing across all utilities. | Setup |
| Gain a deeper understanding of how SkyBill processes data behind the scenes, including bulk consumption allocation, time-of-use maps, CRM integrations, and the full contract calculation workflow that leads to invoice creation. | Design details |
Related information
Totaling types
Tariffs
Design details
Meter points
Contracts